SMBs And Customers Wrestle With The COVID (But Not Covert) Surcharge

To help save at least some top line, to perhaps even help margins a bit — enter the COVID-19 surcharge. Businesses across a variety of verticals have, in isolated cases, started charging end users to help defray the costs of cleaning, disinfecting and other processes tied to battling the pandemic. In...

Fraud Decisioning Goes Omnichannel

“Banking is rapidly becoming more omnichannel, and FIs need to be sure they can safeguard customers across all the products through which they access their financial services,� according to the May 2020 FI Fraud Decisioning Playbook, produced by PYMNTS and sponsored by Simility. Consumers now demand choice, flexibility and convenience...

Optimizing Contractor Payments And Productivity For A Flexible Workforce

Late B2B payments continue to plague suppliers large and small throughout the supply chain, but it’s not just companies that are struggling to get paid on time. In the craft labor arena, contractors, too, face the threat of late and delayed payments. Yet while much of the late payments discussion...

Deep Dive: Preventing Fraudsters From Exploiting FIs’ Omnichannel Blind Spots

Consumers want omnichannel banking access so they can easily switch between in-person branch visits, call center services and mobile apps as needed. They might pop into bank branches near their offices to grab cash, for example, then use mobile apps during their subway rides home to check their account activity....

SMBs Explore Financing Options For Their Digital Transformations

Access to capital for small- to medium-sized businesses (SMBs) has always been vital, as well as a challenge. Borrowers don’t always have a consistent experience in their hunt for financing, either. In some cases, when a traditional bank shuts the door on an SMB applicant, a business owner may not...

B2B Payments, Financing Lead Week’s FinTech Funding

The B2B FinTech startup community continues to wade through market disruption with a relatively strong show of support from venture capitalists, despite an overall decline in VC funding across verticals. More is likely on the way, too. As reported by Fortune this week, UBS Group is planning to establish a...

How APIs Help Banks Provide Digital Services During The Pandemic

APIs’ adoption has been an important catalyst in digital-first banking, allowing FIs, FinTechs and other players to collaborate on new tools while also enabling compatibility between third-party apps and bank financial data. They are especially prevalent in Europe, where the EU’s PSD2 legislation requires their use to ensure the continent’s...

Deep Dive: Offering An End-To-End Experience Through ATMs

The COVID-19 crisis has triggered a quantum leap among credit unions (CUs) toward offering innovative products and services. Safety measures implemented to slow the virus’s spread have forced CUs across the United States to shutter their physical branches as states lock down and residents are confined to their homes. This...

Starling Scores $49 million From Its Investors

Starling, a United Kingdom-based digital bank, has raised $49 million in a funding round led by its investors Merian Chrysalis Investment Co. and Harald McPike, founder of QuantRes, Yahoo! Finance reported. The latest infusion comes just months after the digital bank raised $74 million from investors. Since its founding in...