Summer 2020s New Winning Accessory

The history of American fashion trends is bedecked with some strange entries. The summer of love in 1969 saw hippies storm Bethel, New York bedecked in bell-bottoms, shag fringed vests and beaded headbands. Shoulder pads first hit their stride in the 1980s, when designs like Armani, Anne Klein and Ralph...

SMBs And Customers Wrestle With The COVID (But Not Covert) Surcharge

To help save at least some top line, to perhaps even help margins a bit — enter the COVID-19 surcharge. Businesses across a variety of verticals have, in isolated cases, started charging end users to help defray the costs of cleaning, disinfecting and other processes tied to battling the pandemic....

Charting The Travel Industrys Next Adventure

The first half of 2020 has been particularly grueling for the travel industry. Jeff Cavins, CEO of recreational-vehicle rental site Outdoorsy, likens it to the entire planet “getting hit by a meteor” in terms of what it did to consumer interest in travel. Cavins and other industry all-stars recently joined...

UPS Adds Peak Delivery Surcharge To Manage eCommerce Demand Amid Pandemic

Seeking to manage the overflow of cases during the pandemic, UPS is adding a new ‘peak’ surcharge similar to how they do for the busy holiday season, The Wall Street Journal reported Thursday (May 28). The surcharges will add an extra 30 cents to packages shipped by UPS Ground and...

Will Hotels Win Back Customers By Cleaning Up Their Act (Literally)?

Of all the verticals hit hard by the global pandemic, hotels have seen their business slowed to a near stop as shutdowns and social-distancing rules bring travel of all kinds to a near halt. But the lodging industry is slowly reopening, with hotels working overtime to stress cleanliness in a...

Coronavirus Refunds: Allstate To Lengthen Shelter-in-Place Payback Program

As the pandemic continues to disrupt everyday life the world over, auto insurance companies are crediting their customers’ accounts for a portion of their monthly premiums. Allstate is lengthening its Shelter-in-Place Payback up to the end of June for personal vehicle insurance clients as they don’t drive as much and...